![]() ![]() ![]() These biases often develop from past experiences. However, humans have cognitive biases because they help us take in information, evaluate situations, and make decisions quickly. The word “bias” often has a negative connotation. In many instances, they are our brain’s attempt to help us make decisions quickly (if not always accurately). To help us get a clearer picture of things and better manage something like attribution bias, we must first understand that we all come programmed with cognitive biases. Maybe your manager wants workers back in the office because their boss is demanding it. Perhaps the big tipper simply made a mistake and didn’t realize they had overtipped. The truth is, we never really know what motivates people to do the things they do. Sound familiar? We’re all liable to jump to conclusions about the motives of other people’s actions. “That person left a big tip they are so kind!” “My manager wants me back in the office because she doesn’t believe we are really working at home.” When we jump to conclusions about ourselves or about the motives of other people’s actions we fall prey to something psychologists call “attribution bias.” This type of faulty thinking is one of several cognitive biases that we all experience. While it is possible these things are true, it’s just as likely that the client was desperately in need of your firm’s services anyway that it’s not your financial savvy but a bullish market that gets the credit for a good stock pick or perhaps people were just hungry waiting for a main course that took too long in the oven. Maybe you made a mouthwatering appetizer for a holiday dinner that showcases your skills as a top chef. Have you ever been in a sales meeting and you just nailed your presentation? Or perhaps you picked a stock that is taking off due to your uncanny financial acumen. ![]()
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